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Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
computer software programs which allow users to log customer calls, assign problems, and provide caller profiles, symptom analysis and problem solution assistance in the fields of customer relationship management, sales force automation, task organization and contact management for use by businesses in marketing and sales activities, and customer service and support and help desk applications, and instruction manuals sold as a package therewith