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Trademarks owned by 'ASPECT SOFTWARE, INC.'

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88490428
2019-06-26
US
Aspect Software, Inc.
ASPECT
Trademark Image
The mark consists of the word "ASPECT" wherein the horizontal bar in the letter "A" is in orange and the remainder of the word is in black.
  • 9
    Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
    downloadable computer software for use in managing and controlling customer contact centers and workforce optimization capabilities in the nature of initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, im, sms, text, social media and facsimile contacts; downloadable computer software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (ivr) and telephone dialers; downloadable computer software for managing and controlling customer contact center automatic call distribution (acd), auto dialer, outbound predictive dialing and campaign management; downloadable computer software for intelligent contact routing via telephone, email, web, chat, im, sms, text, social media and fax; downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of managing and controlling customer contact center automatic call distribution (acd), auto dialer, outbound predictive dialing and campaign management; downloadable computer software for intelligent contact routing via telephone, email, web, chat, im, sms, text, social media and fax; downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of real-time and historical contact center report generation, creating desktop and management tools for customer contact centers, creating and managing workforce schedules, workforce job performance and workforce skills; downloadable computer software for managing web chat, interactive voice response (ivr), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, im, social media and facsimile contacts; downloadable computer software for creating desktop and management tools for customer contact centers; downloadable computer software for integrating customer relationship management with customer contact centers; downloadable computer software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, elearning, performance management, speech analytics, coaching, desktop analytics and pci compliance; downloadable computer software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development
  • 42
    Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software
    consulting services in the field of designing software and hardware, implementing software and hardware, and software and hardware system integration, for use in customer contact centers, customer relationship management and workforce optimization; consulting services in the field of optimizing the operational performance, controlling the operational performance and monitoring the operational performance of reporting software and hardware used for customer contact centers, customer relationship management and workforce optimization; software as a service (saas) services, namely, hosting software for use by others for use in managing and controlling customer contact centers and workforce optimization capabilities, in the nature of initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, im, sms, text, social media and facsimile contacts; providing temporary use of online non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (ivr) and telephone dialers; providing temporary use of non-downloadable software for managing and controlling customer contact center automatic call distribution (acd), auto dialer, outbound predictive dialing and campaign management; providing temporary use of online non-downloadable software used for intelligent contact routing via telephone, email, web, chat, im, sms, text, social media and fax; providing temporary use of online non-downloadable software used to support the activities of contact center customer service representatives and contact center managers in the nature of managing and controlling customer contact center automatic call distribution (acd), auto dialer, outbound predictive dialing and campaign management; providing temporary use of online non-downloadable software used to manage web chat, interactive voice response (ivr), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, im, social media and facsimile contacts; providing temporary use of online non-downloadable software used to create desktop and management tools for customer contact centers; providing temporary use of online non-downloadable software used to integrate customer relationship management with customer contact centers; providing temporary use of online non-downloadable software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; providing temporary use of online non-downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing temporary use of non-downloadable computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, elearning, performance management, speech analytics, coaching, desktop analytics and pci compliance; providing temporary use of online non-downloadable software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development
681
PUBLICATION/ISSUE REVIEW COMPLETE
2021-03-25
2021-04-07
solutions management systems business digital health computer development enterprise life entertainment ratio practical sufism architect tip every mortgage ael enterprises
88490446
2019-06-26
US
Aspect Software, Inc.
ASPECT GOOD CALL.
Trademark Image
The mark consists of the word "ASPECT" wherein the horizontal bar in the letter "A" is in orange and the remainder of the word is in black and the words "Good Call" are in blue.
  • 9
    Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
    downloadable computer software for use in managing and controlling customer contact centers and workforce optimization capabilities in the nature of initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, im, sms, text, social media and facsimile contacts; downloadable computer software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (ivr) and telephone dialers; downloadable computer software for managing and controlling customer contact center automatic call distribution (acd), auto dialer, outbound predictive dialing and campaign management; downloadable computer software for intelligent contact routing via telephone, email, web, chat, im, sms, text, social media and fax; downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of managing and controlling customer contact center automatic call distribution (acd), auto dialer, outbound predictive dialing and campaign management; downloadable computer software for intelligent contact routing via telephone, email, web, chat, im, sms, text, social media and fax; downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of real-time and historical contact center report generation, creating desktop and management tools for customer contact centers, creating and managing workforce schedules, workforce job performance and workforce skills; downloadable computer software for managing web chat, interactive voice response (ivr), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, im, social media and facsimile contacts; downloadable computer software for creating desktop and management tools for customer contact centers; downloadable computer software for integrating customer relationship management with customer contact centers; downloadable computer software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, elearning, performance management, speech analytics, coaching, desktop analytics and pci compliance; downloadable computer software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development
  • 42
    Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software
    consulting services in the field of designing software and hardware, implementing software and hardware, and software and hardware system integration, for use in customer contact centers, customer relationship management and workforce optimization; consulting services in the field of optimizing the operational performance, controlling the operational performance and monitoring the operational performance of reporting software and hardware used for customer contact centers, customer relationship management and workforce optimization; software as a service (saas) services, namely, hosting software for use by others for use in managing and controlling customer contact centers and workforce optimization capabilities, in the nature of initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, im, sms, text, social media and facsimile contacts; providing temporary use of online non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (ivr) and telephone dialers; providing temporary use of non-downloadable software for managing and controlling customer contact center automatic call distribution (acd), auto dialer, outbound predictive dialing and campaign management; providing temporary use of online non-downloadable software used for intelligent contact routing via telephone, email, web, chat, im, sms, text, social media and fax; providing temporary use of online non-downloadable software used to support the activities of contact center customer service representatives and contact center managers in the nature of managing and controlling customer contact center automatic call distribution (acd), auto dialer, outbound predictive dialing and campaign management; providing temporary use of online non-downloadable software used to manage web chat, interactive voice response (ivr), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, im, social media and facsimile contacts; providing temporary use of online non-downloadable software used to create desktop and management tools for customer contact centers; providing temporary use of online non-downloadable software used to integrate customer relationship management with customer contact centers; providing temporary use of online non-downloadable software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; providing temporary use of online non-downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing temporary use of non-downloadable computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, elearning, performance management, speech analytics, coaching, desktop analytics and pci compliance; providing temporary use of online non-downloadable software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development
681
PUBLICATION/ISSUE REVIEW COMPLETE
2021-03-31
2021-04-01
health life business ratio practical sufism architect digital tip every mortgage ael enterprises limited asi systems 29 callcenter capital computer
88490453
2019-06-26
6212114
2020-12-01
US
Aspect Software, Inc.
GOOD CALL.
  • 9
    Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
    downloadable computer software for use in managing and controlling customer contact centers and workforce optimization capabilities in the nature of initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, im, sms, text, social media and facsimile contacts; downloadable computer software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (ivr) and telephone dialers; downloadable computer software for managing and controlling customer contact center automatic call distribution (acd), auto dialer, outbound predictive dialing and campaign management; downloadable computer software for intelligent contact routing via telephone, email, web, chat, im, sms, text, social media and fax; downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of managing and controlling customer contact center automatic call distribution (acd), auto dialer, outbound predictive dialing and campaign management; downloadable computer software for intelligent contact routing via telephone, email, web, chat, im, sms, text, social media and fax; downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of real-time and historical contact center report generation, creating desktop and management tools for customer contact centers, creating and managing workforce schedules, workforce job performance and workforce skills; downloadable computer software for managing web chat, interactive voice response (ivr), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, im, social media and facsimile contacts; downloadable computer software for creating desktop and management tools for customer contact centers; downloadable computer software for integrating customer relationship management with customer contact centers; downloadable computer software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, elearning, performance management, speech analytics, coaching, data encryption, desktop analytics and pci compliance; downloadable computer software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development
  • 42
    Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software
    consulting services in the field of designing, improving, integrating, implementing, optimizing, controlling, training and monitoring of customer contact center, customer relationship management, workforce optimization, and customer contact center reporting hardware and software; software as a service (saas) services, namely, hosting software for use by others for use in managing and controlling customer contact centers and workforce optimization capabilities, in the nature of initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, im, sms, text, social media and facsimile contacts; providing temporary use of online non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (ivr) and telephone dialers; providing temporary use of non-downloadable software for managing and controlling customer contact center automatic call distribution (acd), auto dialer, outbound predictive dialing and campaign management; providing temporary use of online non-downloadable software used for intelligent contact routing via telephone, email, web, chat, im, sms, text, social media and fax; providing temporary use of online non-downloadable software used to support the activities of contact center customer service representatives and contact center managers in the nature of managing and controlling customer contact center automatic call distribution (acd), auto dialer, outbound predictive dialing and campaign management; providing temporary use of online non-downloadable computer software for intelligent contact routing via telephone, email, web, chat, im, sms, text, social media and fax; providing temporary use of online non-downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of real-time and historical contact center report generation, creating desktop and management tools for customer contact centers, creating and managing workforce schedules, workforce job performance and workforce skills; providing temporary use of online non-downloadable software used to manage web chat, interactive voice response (ivr), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, im, social media and facsimile contacts; providing temporary use of online non-downloadable software used to create desktop and management tools for customer contact centers; providing temporary use of online non-downloadable software used to integrate customer relationship management with customer contact centers; providing temporary use of online non-downloadable software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; providing temporary use of online non-downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing temporary use of non-downloadable computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, elearning, performance management, speech analytics, coaching, data encryption, desktop analytics and pci compliance; providing temporary use of online non-downloadable software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development
700
REGISTERED
2020-12-01
2021-03-09
health life business food feel taste never things people news times time look stuff bad day dog earth home enough
88490462
2019-06-26
6170556
2020-10-06
US
Aspect Software, Inc.
A
Trademark Image
The mark consists of the letter "A" wherein the horizontal bar in the letter "A" is in orange and the remainder of the letter is in black.
  • 9
    Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
    downloadable computer software for use in managing and controlling customer contact centers and workforce optimization capabilities in the nature of initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, im, sms, text, social media and facsimile contacts; downloadable computer software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (ivr) and telephone dialers; downloadable computer software for managing and controlling customer contact center automatic call distribution (acd), auto dialer, outbound predictive dialing and campaign management; downloadable computer software for intelligent contact routing via telephone, email, web, chat, im, sms, text, social media and fax; downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of managing and controlling customer contact center automatic call distribution (acd), auto dialer, outbound predictive dialing and campaign management; downloadable computer software for intelligent contact routing via telephone, email, web, chat, im, sms, text, social media and fax; downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of real-time and historical contact center report generation, creating desktop and management tools for customer contact centers, creating and managing workforce schedules, workforce job performance and workforce skills; downloadable computer software for managing web chat, interactive voice response (ivr), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, im, social media and facsimile contacts; downloadable computer software for creating desktop and management tools for customer contact centers; downloadable computer software for integrating customer relationship management with customer contact centers; downloadable computer software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, elearning, performance management, speech analytics, coaching, data encryption, desktop analytics and pci compliance; downloadable computer software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development
  • 42
    Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software
    consulting services in the field of designing, improving, integrating, implementing, optimizing, controlling, training and monitoring of customer contact center, customer relationship management, workforce optimization, and customer contact center reporting hardware and software; software as a service (saas) services, namely, hosting software for use by others for use in managing and controlling customer contact centers and workforce optimization capabilities, in the nature of initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, im, sms, text, social media and facsimile contacts; providing temporary use of online non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (ivr) and telephone dialers; providing temporary use of non-downloadable software for managing and controlling customer contact center automatic call distribution (acd), auto dialer, outbound predictive dialing and campaign management; providing temporary use of online non-downloadable software used for intelligent contact routing via telephone, email, web, chat, im, sms, text, social media and fax; providing temporary use of online non-downloadable software used to support the activities of contact center customer service representatives and contact center managers in the nature of managing and controlling customer contact center automatic call distribution (acd), auto dialer, outbound predictive dialing and campaign management; providing temporary use of online non-downloadable computer software for intelligent contact routing via telephone, email, web, chat, im, sms, text, social media and fax; providing temporary use of online non-downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of real-time and historical contact center report generation, creating desktop and management tools for customer contact centers, creating and managing workforce schedules, workforce job performance and workforce skills; providing temporary use of online non-downloadable software used to manage web chat, interactive voice response (ivr), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, im, social media and facsimile contacts; providing temporary use of online non-downloadable software used to create desktop and management tools for customer contact centers; providing temporary use of online non-downloadable software used to integrate customer relationship management with customer contact centers; providing temporary use of online non-downloadable software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; providing temporary use of online non-downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing temporary use of non-downloadable computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, elearning, performance management, speech analytics, coaching, data encryption, desktop analytics and pci compliance; providing temporary use of online non-downloadable software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development
700
REGISTERED
2020-10-06
2021-01-24
solutions management systems business digital health computer development enterprise life entertainment ratio practical sufism architect tip every mortgage ael enterprises
87379845
2017-03-21
5493288
2018-06-12
US
Aspect Software, Inc.
ASPECT VERIFY
  • 42
    Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software
    software as a service (saas) services featuring software for monitoring and preventing fraud in connection with customer interactions and transactions by notifying users of suspected or potential fraud via customer contact centers
700
REGISTERED
2018-06-12
2020-05-31
solutions business ratio practical sufism architect digital health tip every mortgage ael enterprises limited asi systems 29 callcenter capital computer
87002999
2016-04-15
5392418
2018-01-30
US
Aspect Software, Inc.
ASPECT VIA
  • 42
    Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software
    software as a service (saas) services, namely, hosting software for use by others for use in managing and controlling customer contact centers, namely, software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, sms, text, social media and facsimile contacts; providing temporary use of non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (ivr) and telephone dialers; providing temporary use of non-downloadable software for managing and controlling customer contact center automatic call distribution (acd), outbound predictive dialing and campaign management; providing temporary use of non-downloadable software used for intelligent contact routing via telephone, email, web, chat, sms, text, social media and fax; providing temporary use of non-downloadable software used to support the activities of contact center customer service representatives and contact center managers; providing temporary use of non-downloadable software used to manage web chat, interactive voice response (ivr), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, social media and facsimile contacts; providing temporary use of non-downloadable software used to create desktop and management tools for customer contact centers; providing temporary use of non-downloadable software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; providing temporary use of non-downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing temporary use of non-downloadable computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, elearning, performance management, speech analytics, coaching, data encryption, desktop analytics and pci compliance; and providing temporary use of non-downloadable software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development
700
REGISTERED
2018-01-30
2020-05-31
solutions systems business entertainment ratio practical sufism architect digital health tip every mortgage ael enterprises limited asi 29 callcenter capital
87003011
2016-04-15
5392419
2018-01-30
US
Aspect Software, Inc.
ASPECTVIA
Trademark Image
The mark consists of the letters "aspect" in lower case black letters followed by the letters "VIA" in capital letters, wherein the letters "V" and "A" are in black and the letter "I" is presented in lime green with a lime green triangle on top of the letter "I".
  • 42
    Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software
    software as a service (saas) services, namely, hosting software for use by others for use in managing and controlling customer contact centers, namely, software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, sms, text, social media and facsimile contacts; providing temporary use of non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (ivr) and telephone dialers; providing temporary use of non-downloadable software for managing and controlling customer contact center automatic call distribution (acd), outbound predictive dialing and campaign management; providing temporary use of non-downloadable software used for intelligent contact routing via telephone, email, web, chat, sms, text, social media and fax; providing temporary use of non-downloadable software used to support the activities of contact center customer service representatives and contact center managers; providing temporary use of non-downloadable software used to manage web chat, interactive voice response (ivr), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, social media and facsimile contacts; providing temporary use of non-downloadable software used to create desktop and management tools for customer contact centers; providing temporary use of non-downloadable software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; providing temporary use of non-downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing temporary use of non-downloadable computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, elearning, performance management, speech analytics, coaching, data encryption, desktop analytics and pci compliance; and providing temporary use of non-downloadable software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development
700
REGISTERED
2018-01-30
2020-05-31
solutions management systems business digital health computer development enterprise life entertainment ratio practical sufism architect tip every mortgage ael enterprises
86584270
2015-04-01
US
Aspect Software, Inc.
ASPECT EQ
  • 9
    Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
    computer software for use in connection with customer contact centers and back office operations, namely, computer software providing workforce management, contact interaction quality monitoring, call recording, screen recording, contact surveys, elearning, performance management, speech analytics, coaching, data encryption, desktop analytics and pci compliance
602
ABANDONED-FAILURE TO RESPOND OR LATE RESPONSE
2017-07-05
2020-05-31
solutions systems life enterprise ratio practical sufism architect digital health tip every mortgage ael enterprises limited asi 29 callcenter capital
86122644
2013-11-19
5013291
2016-08-02
US
Aspect Software, Inc.
ZIPWIRE
  • 42
    Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software
    software as a service (saas) services, namely, hosting software for use by others, namely, software for managing and controlling customer contact centers systems, namely, associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, e-mail, web, chat, social media and facsimile contacts, software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (ivr) and telephone dialers, software for managing and controlling customer contact center automatic call distribution (acd), outbound predictive dialing and campaign management, software used for intelligent contact routing via telephone, e-mail, web, chat, social media and fax, computer software used to support the activities of contact center customer service representatives and contact center managers, software used to manage web chat, interactive voice response (ivr), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, e-mail, web, chat, social media and facsimile contacts, software used to create desktop and management tools for customer contact centers, software used to create and manage customer contact center virtual agents, visual scripting, workforce schedules, workforce job performance and workforce skills improvement, software used to provide customer contact center self-provisioning capabilities via an on-line portal and software used to create and manage customer contact center optional recording of calls and/or customer contact interactions
700
REGISTERED
2016-08-02
2020-05-31
solutions management systems business digital health computer development enterprise life entertainment ratio practical sufism architect tip every mortgage ael enterprises
86167697
2014-01-16
US
Aspect Software, Inc.
ZIPWIRE
Trademark Image
The mark consists of the word "ZIPWIRE" with three (3) rectangular conversation boxes over the letter "I" in the word "WIRE". The color black appears in the wording "ZIPWIRE". The color green appears in the bottom conversation box. The color blue appears in the middle conversation box. The color orange-brown appears in the top conversation box.
  • 42
    Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software
    software as a service (saas) services, namely, hosting software for use by others, namely, software for managing and controlling customer contact centers systems, namely, associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, e-mail, web, chat, social media and facsimile contacts; software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (ivr) and telephone dialers; software for managing and controlling customer contact center automatic call distribution (acd), outbound predictive dialing and campaign management; software used for intelligent contact routing via telephone, e-mail, web, chat, social media and fax; computer software used to support the activities of contact center customer service representatives and contact center managers; software used to manage web chat, interactive voice response (ivr), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (pstn), voip telephone contacts, e-mail, web, chat, social media and facsimile contacts; software used to create desktop and management tools for customer contact centers; software used to create and manage customer contact center virtual agents, visual scripting, workforce schedules, workforce job performance and workforce skills improvement; software used to provide customer contact center self-provisioning capabilities via an on-line portal and software used to create and manage customer contact center optional recording of calls and/or customer contact interactions
606
ABANDONED - NO STATEMENT OF USE FILED
2016-03-07
2020-05-31
solutions management systems business digital health computer development enterprise life entertainment ratio practical sufism architect tip every mortgage ael enterprises
85884124
2013-03-22
4649821
2014-12-02
US
Aspect Software, Inc.
ASPECT
Trademark Image
The mark consists of the word "aspect" in black letters following which are three, nested, square "conversation" boxes; the inner conversation box is solid green; the middle conversation box is white; and the outer most conversation box is green.
  • 9
    Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
    customer contact centers systems, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, social media and facsimile contacts; telecommunication systems comprised of central and private telephone switches, voice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web, chat, social media and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephone, e-mail, web, chat, social media and fax; computer software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers; computer software used to create and manage workforce schedules, workforce job performance and workforce skills improvement
  • 42
    Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software
    [ consulting services in the field of designing, integrating, controlling and monitoring of customer contact center and workforce optimization hardware and software ]
705
PARTIAL SECTION 8 & 15 ACCEPTED AND ACKNOWLEDGED
2020-06-15
2020-07-21
solutions management systems business digital health computer development enterprise life entertainment ratio practical sufism architect tip every mortgage ael enterprises
85884132
2013-03-22
4649822
2014-12-02
US
Aspect Software, Inc.
Trademark Image
The mark consists of three, nested, square "conversation" boxes; the inner conversation box is solid green; the middle conversation box is white; and the outer most conversation box is green.
  • 9
    Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
    customer contact centers systems, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web, chat, social media and facsimile contacts; telecommunication systems comprised of central and private telephone switches, voice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web, chat, social media and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephone, e-mail, web, chat, social media and fax; computer software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers; computer software used to create and manage workforce schedules, workforce job performance and workforce skills improvement
  • 42
    Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software
    [ consulting services in the field of designing, integrating, controlling and monitoring of customer contact center and workforce optimization hardware and software ]
705
PARTIAL SECTION 8 & 15 ACCEPTED AND ACKNOWLEDGED
2020-06-15
2020-07-21
solutions management systems business digital health computer development enterprise life entertainment ratio practical sufism architect tip every mortgage ael enterprises
85862607
2013-02-28
4411065
2013-10-01
US
Aspect Software, Inc.
UNIFIED IP
  • 9
    Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
    customer contact centers, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web and facsimile contacts; telecommunication systems comprised of central and private telephone switches, voice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephone, e-mail, web and fax; computer software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers
702
SECTION 8 & 15-ACCEPTED AND ACKNOWLEDGED
2018-11-26
2020-05-31
solutions management systems business enterprise system field communications services maharishi network health based integrated messaging platform communication technology architecture access
85058779
2010-06-09
4102935
2012-02-21
US
ASPECT SOFTWARE, INC.
CLACKPOINT
  • 38
    Telecommunications
    web conferencing services; teleconferencing and video conferencing services; instant messaging services
  • 42
    Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software
    providing on-line non-downloadable software for web conferencing
710
CANCELLED - SECTION 8
2018-09-28
2020-05-31
solutions management systems business digital health computer development enterprise life entertainment ratio practical sufism architect tip every mortgage ael enterprises
78870683
2006-04-27
3213084
2007-02-27
US
ASPECT SOFTWARE, INC.
PROPHECY
  • 9
    Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
    computer telephony software
  • 38
    Telecommunications
    internet telephony services; telecommunication services, namely, local and long distance transmission of voice, data, graphics by means of telephone, telegraphic, cable, and satellite transmissions; voice over internet protocol (voip) services
800
REGISTERED AND RENEWED
2017-04-22
2020-05-31
bible assessments dark messianic study crystalline claire brightwater programmed natural healthy spring water angelic behavioral native celestine church jesus christ
78925898
2006-07-10
US
Aspect Software, Inc.
UNIFIED IP
  • 9
    Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
    customer contact centers, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web and facsimile contacts; telecommunication systems comprised of central and private telephone switches, voice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephone, e-mail, web and fax; computer software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers
603
ABANDONED - AFTER EX PARTE APPEAL
2009-02-17
2020-05-31
solutions management systems business enterprise system field communications services maharishi network health based integrated messaging platform communication technology architecture access
78742719
2005-10-28
3309024
2007-10-09
US
Aspect Software, Inc.
ASPECT
Trademark Image
The mark consists of a square box with several clockwise and counter clockwise swirls, along with the word ASPECT.
  • 9
    Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
    customer contact centers, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web and facsimile contacts; telecommunication systems comprised of central and private telephone switches, voice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephone, e-mail, web and fax; computer software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers
  • 42
    Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software
    consulting services in the field of designing, integrating, controlling and monitoring of customer contact center hardware and software
710
CANCELLED - SECTION 8
2018-05-11
2020-05-31
solutions management systems business digital health computer development enterprise life entertainment ratio practical sufism architect tip every mortgage ael enterprises
78742725
2005-10-28
3309025
2007-10-09
US
Aspect Software, Inc.
ASPECT SOFTWARE
  • 9
    Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
    customer contact centers, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (pstn), voip telephone contacts, email, web and facsimile contacts; telecommunication systems comnprised of central and private telephone switches, voice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephone, e-mail, web and fax; computer software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers
  • 42
    Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software
    consulting services in the field of designing, integrating, controlling and monitoring of customer contact center hardware and software
710
CANCELLED - SECTION 8
2014-05-16
2020-05-31
solutions management systems business digital health computer development enterprise life entertainment ratio practical sufism architect tip every mortgage ael enterprises
78603846
2005-04-07
3178375
2006-11-28
US
ASPECT SOFTWARE, INC.
TRANSFORMING THE WAY COMPANIES INTERACT WITH THEIR CUSTOMERS
  • 9
    Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
    computer software for managing and routing customer contact via telephone, e-mail, internet and fax; computer software for generating contact center reports, responding to inbound and outbound telephone calls and creating desktop automation tools
  • 35
    Advertising; business management; business administration; office functions
    business consultation in the field of customer contact centers via automated centers for sending and receiving messages through multiple channels
710
CANCELLED - SECTION 8
2013-07-05
2020-05-31
business lives through knowledge information time healthcare technology care health data medicine value landscape power innovation art future individuals science
78153445
2002-08-12
2810470
2004-02-03
US
ASPECT SOFTWARE, INC.
ASPECT
Trademark Image
  • 9
    Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
    computer software for use in the area of customer relationship management and enterprise communications
  • 42
    Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software
    consulting services in the area of computer hardware and software used for customer relationship management and enterprise communications; computer programming services for others
710
CANCELLED - SECTION 8
2010-09-10
2020-05-31
solutions management systems business digital health computer development enterprise life entertainment ratio practical sufism architect tip every mortgage ael enterprises
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