9
Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
computer hardware and software for use in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management incorporating workforce engagement software, namely, software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management; software for self-service, namely, intelligent virtual assistants, web and mobile self-service, and social communities; software for experience management, namely, software for capturing and correlating voice, video, email, text, chat, social digital, and survey interactions with customers for the purpose of improving customer service and experience; software for enterprise recording to enhance regulatory compliance and /or minimize fraud, namely, omnichannel recording of voice, text, screen, and / or video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud
42
Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software
consulting services in the fields of business enterprise solutions, computer software, hardware, and cloud deployment, self-service and automation, telecommunications, digital security and surveillance, computer and telecommunication networks and multimedia